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AXEL DIGITALESRecruitment · Remote
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Contract
Remote

Customer Support Specialist

Remote · Worldwide

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Job Summary

A contract customer support assignment supporting a global client base across email, chat and phone channels.

Responsibilities

  • Respond to customer enquiries across email and chat
  • Document interactions in the support platform
  • Escalate technical issues with clear context

Qualifications

  • Prior customer support experience
  • Reliable home working setup
  • Clear written communication

Preferred Skills

  • Zendesk
  • SaaS support

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